Do concierge services cost more?

The Problems and Solutions of Working with a Concierge Service: Part One

We think that caution is a very natural emotion when working with a concierge company for the first time or starting to work with one that you haven’t tried before. We all want that reassurance that we are going to get what we want, that they will deliver good value for money and that none of our precious leisure time will be wasted doing activities that we don’t enjoy.

We have encountered 5 main concerns that our customers have in the early stages of our working relationship, some of them may resonate with you.

It will be cheaper if we do it ourselves

On the face of it, that seems to be logical and true but, as is often the case, it depends what you are looking for and how valuable your time is.

If you are planning a trip during which you are happy to trust that you will find the best things to do and see at the start of each day and you will go with the flow when you’re there, then making use of a concierge service is probably not for you.

If you love the research phase of a trip, buying every book and scouring websites and blogs to find information about the things that you like to do, then a concierge service may only be able to add small additions and changes to all that you have discovered.

The majority of our customers tell us that the excitement is overwhelming when they have blocked out the week or two from work and, where necessary, they have booked their flights to guarantee that they’re coming to the UK.

However, their work and family commitments don’t allow them the time to source lots of fabulous information and plan their itinerary. The impending trip starts to add to the stress of daily life and they are so determined to make it right, that the excitement alternates with despair.

At this stage, the value of a good concierge service is measured not in dollars and pounds, but in the joy of knowing that you have an expert working on your behalf. The concierge fee has a genuine value attached to it:

    • -The value of freeing your time to focus on priorities
    • -The value of the peace of mind that you’re going to have a fantastic trip
    • -The value of the feeling of excitement every time you think about your trip

The best holidays and weekends away aren’t necessarily the cheapest for a very good reason. The unquantifiable emotions that you feel when planning and enjoying your leisure time with friends and family should bring a smile to your face. Replace the fear that you may be missing out on the best bits, with the knowledge that you are working with the experts and the anticipation of a wonderful experience.